By booking a session with Next Up Performance, you agree to the following terms:

RESCHEDULING & CANCELLATION POLICY

All rescheduling or cancellations must be made at least 48 hours before your scheduled session. You can manage your appointment through the booking confirmation email or contact us directly.

Cancellations made within 48 hours of the scheduled time will result in a 50% cancellation fee.
No-shows or missed sessions without notice are non-refundable.

REFUNDS & CREDIT

Refunds are not issued for unused sessions. However, if you need to pause or transfer a session due to injury or emergency, please reach out to discuss your options.

GROUP SESSIONS

Group training sessions are booked collectively. If one athlete in a group cannot attend, the session will still proceed as scheduled for the rest of the group.

CHAMPION MEMBERSHIP

Multi-session memberships (4, 8, or 12-packs) are valid for 30 days from the date of the first session unless otherwise noted. Missed sessions do not roll over unless previously discussed and approved.